O'Reilly logo

Performance Management by Charles M Caldwell

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

2Planning Performance: What Is Expected?

image

Learning Objectives

By the end of this chapter, you should be able to:

• Describe the importance of providing direction.

• Use job descriptions to help define expectations.

• Link organization goals to individual goals.

• Develop performance plans.

Darlene Grant decided it was time to call Jerry Moss and get started on implementing performance management at Weston Products. As she reached for the telephone to call Jerry, the phone rang. It was Jerry. “When can we meet to get the ball rolling? My employees are ready to give this thing a shot.”

“My hand was almost on the phone to call you, but you beat me ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required