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Performance Management by Charles M Caldwell

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1Getting Started with Performance Management

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Learning Objectives

By the end of this chapter, you should be able to:

• Define performance management.

• List the benefits of using performance management.

• Determine your readiness to implement performance management.

• Describe the requirements for making performance management work in an organization.

• Explain the performance management model.

Jerry Moss picked up the memo from the top of his in-basket pile. The red and blue letterhead left no doubt that it was from the company president. Its subject was performance management. He read the first paragraph, which said: “Whether you have 1 person ...

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