CHAPTER 7
Competency-based Performance Management Systems
Learning Objectives
After reading this chapter, you will be able to understand:
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Definition and concepts of competency
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Managerial skills and competencies
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Skill inventories
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Multi-skilling
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Skills for the new millennium
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Developing competencies for effective performance management
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Types of competencies
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Characteristics of competencies
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Competencies identification and assessment process
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Competency mapping
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Steps of a competency identification process
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Steps to introduce competency-based systems
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Developing competency models
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Examples of HR competencies
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Competency-based performance management systems
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Elements of performance-based competencies
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Competency dictionary
L&T Infotech—Competency-based ...
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