INTRODUCTION

Performance management systems (PMS) and processes have now become more integrated, continuous, and strategic. Organizations today manage performance through the principle of mutual agreement, i.e., developing the performance goals, based on the business objectives through participative approach. Obviously, it helps in achieving the results, as people feel more committed to deliver. PMS processes further get reinforced with the integration of individual and organizational objectives. People in this process become more self-managed and autonomously focus on self-development to build their capabilities to achieve the results. This process, therefore, makes the traditional command and control redundant. Thus, PMS is essentially a strategic ...

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