INTRODUCTION

Performance management system (PMS) as a whole is a series of activities consisting of identification of critical performance dimensions, planning of performance, setting of performance goals and objectives, reviewing performance, sharing feedback, and finally developing the future performance through training. PMS, therefore, is a set of tools and techniques to improve the organizational performance. To sustain a competitive advantage, organizations need to recruit the best-fit and at the same time to focus on their continuous development so that they do not become redundant and obsolete in their skills and knowledge. To develop people, it is essential to focus on systematic knowledge and skill renewal through organizational training ...

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