DEFINITION AND CONCEPTS

Teamwork trends are increasing visible in today's organizations. To gain better performance results, organizations are shifting from individual work systems to teamwork, and teams have now become the main building block (Guzzo and Shea, 1992; Kozlowski and Bell, 2003) to achieve performance excellence. However, this teamwork culture often goes against the pay for performance plan, which is more individual centred (Prendergast, 1999). Such paradoxical situation, i.e., organizing work on teamwork and pay for performance (individual rewards) often defeat the culture of teamwork in organizations.

A team represents a small group of people with a common purpose or goal. Each member of the team plays the interdependent roles ...

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