Performance Management Systems and Strategies

INTRODUCTION

Performance management is now considered as the most crucial and strategic HRD function to enable organizations to sustain in competition. Traditionally, however, performance management was more for validating compensation design decisions and to initiate other HR measures like promotion, demotion, transfer, etc. With the realization that people are the only sustainable drivers for achieving organizational excellence, performance management perspectives have changed, and today it encompasses crucial HRD activities like identification of training needs, providing performance feedback directly to employees to enable them to make an informed choice about their career development opportunities, etc. This chapter first analyses the process ...