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Performance Management: Putting Research into Action by James W. Smither

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CHAPTER 13
TECHNOLOGY AND PERFORMANCE MANAGEMENT
What Role Does Technology Play in Performance Management?
Autumn D. Krauss and Lori Anderson Snyder
 
 
 
Whereas other chapters in this book are focused on the content of performance management (for example, use of goals or competencies in performance management) or how performance management operates under specific organizational situations (for example, in a team-based work structure), this chapter is concerned more with the process of performance management and what role technology can play when developing and using a performance management system.
In particular, the chapter touches on the following issues: how technology can be used for performance management, how technology enables ...

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