Performance Management: Putting Research into Action

CHAPTER 10

USING PERFORMANCE MANAGEMENT AS A LEARNING TOOL^e

Valerie I. Sessa, Christopher Pingor, and Jennifer Bragger

 

 

 

This chapter is presented as a case to demonstrate the changing needs of an organization and the role of an executive who is trying to facilitate and indeed lead this change. In this particular case, the organization is coping with changes of such magnitude that past successful business practices are now constraining the organization. To prosper, or even survive, it is becoming evident that the organization and the people within will need to transform. The executives in the case believe that instilling learning at the individual level into the culture is the key to transforming the organization. Although there are many ...