CHAPTER 8
PERFORMANCE MANAGEMENT IN MULTI-NATIONAL COMPANIES
David V. Day and Gary J. Greguras
 
 
Because Indonesians believe it is impolite to openly disagree with someone, they rarely say “no.” The listener is expected to be perceptive enough to discern a polite “yes (but I really mean no)” from the actual “yes.” This is rarely a problem when speaking in Bahasa Indonesia because the language has at least twelve ways to say “no” and many ways to say “I’m saying yes, but I mean no.” This subtlety is lost when translated into many foreign languages, including English.
MORRISON AND CONAWAY (2006, P. 234)
 
 
 
Effective performance management is a complex and difficult process to manage even under the best of circumstances. So imagine trying ...

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