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Performance Management: Putting Research into Action by James W. Smither

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Performance Management Systems: Why Do They Fail?

While we have discussed the importance of the strategy-performance management link, and considerable research and history of organizations implementing performance management, why are so many performance management systems failing to achieve the desired impact? And why are so many employees, managers, and even a good percentage of HR professionals questioning the value of performance management? For example, in a recent Human Resource Planning Society (HRPS) workshop, a vice president of HR, who has served in key human resource roles for numerous Fortune 500 firms, echoed the sentiments of many others. “Does performance management really work? It often fails to achieve its desired objectives ...

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