Summary
This chapter has addressed myriad types of CWBs, their potential causes, and suggestions for remediation. Clearly, CWB is a major problem in organizations today, and it is often ignored or addressed improperly (for example, too late, with intense emotion, without offering solutions). In the interests of employee morale, productivity, and potential legal action, CWB needs to be taken seriously. It is our hope that this chapter has provided useful insights for managers in recognizing and handling CWB in their organizations.
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