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Performance Management: Putting Research into Action by James W. Smither

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Employee Development

Although employee development can occur through formal training and education, in the context of performance management more emphasis is usually placed on development through ongoing coaching (usually from supervisors) and other less formal approaches to development such as mentoring, task force assignments, and learning from challenging work (Zaleska & de Menezes, 2007).
The value of formal organizational training has been widely documented. A comprehensive meta-analysis of the impact of organizational training (Arthur, Bennett, Edens, & Bell, 2003) found medium to large effect sizes for reaction (d = .60), learning (d= .63), behavior (d = .62), and results (d = .62) criteria, as well as positive effects for enhancing ...

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