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Performance Management: Putting Research into Action by James W. Smither

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Performance Management Process

As noted earlier, performance management is a continuous process. However, when a system is first implemented, the process follows the following stages (Aguinis, 2009; Grote, 1996): (1) pre-requisites, (2) performance planning, (3) performance execution, (4) performance assessment, (5) performance review, and (6) performance renewal and recontracting. Each of these stages is described next. The flow of the performance management process is depicted graphically in Figure 1.1.

Stage 1: Prerequisites

There are two important prerequisites that are needed before a performance management system is implemented: (1) knowledge of the organization’s mission and strategic goals and (2) knowledge of the job in question. ...

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