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Performance Management: Putting Research into Action by James W. Smither

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Technology As an Enabler: How Does Technology Support the Goals and Purposes of Performance Management?

When used appropriately, technology can facilitate the accomplishment of several performance management system goals and purposes. Aguinis (2007) identified the following six purposes of a performance management system: strategic, administrative, informational, developmental, organizational maintenance, and documentational. Below, examples are provided as to how technology can support a performance management system to serve each of these purposes.

Strategic Purposes

For a performance management system to serve a strategic purpose, the critical characteristic is for an individual employee’s goals to be aligned with those of the overall ...

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