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Performance Management: Putting Research into Action by James W. Smither

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Teams and Performance Management

Performance management (PM) offers an evidence-based methodology to guide performance measurement, strategic planning, feedback, and reinforcement in order to maximize effectiveness and efficiency at both the team and individual level without being mutually exclusive. Although PM is frequently used synonymously with terms such as performance appraisal and performance review, PM is a process that includes more than simply assessment. It also includes facets of motivation, situational and environmental influences, measure design, feedback, and employee development. According to Armstrong (2000), PM is comprehensive in terms of organizational culture; it does not rely on the cultural assumption that managers ...

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