Performance Management: Putting Research into Action

Assessing Performance Management Programs and Policies

A recent study reports that only 45 percent of HR professionals think that their performance management system currently in use is valuable to the organization (OnPoint Consulting, 2007). Why is this so? The problem likely lies in the bare-bones approach to performance management that many organizations utilize. Often, the performance management system consists of only an annual performance evaluation that is used for administrative purposes. In addition, while these evaluations may be useful, researchers and practitioners alike have observed a phenomenon referred to as the “vanishing performance appraisal” (Cropanzano, Bowen, & Gilliland, 2007). Organizations report that performance ...