Performance Management: Putting Research into Action

Conclusion

In order to maximize the successful implementation of the performance management system described in this chapter, there needs to be support at the very top of the organization. The most effective means to maximize buy-in at the top is when senior management effectively models the process. In addition, successful implementation is enhanced when the following occurs:

• Managers and employees are held accountable for their aspects of the implementation process.

• The assessment points are seen as a critical part of building an organization with a learning and development culture.

• Role clarity is taken very seriously in order to align each individual’s role and performance expectations with the organizational and team mission, values, ...