Performance Management

Notes

Chapter 1

1

Admiral Chester Nimitz, communiqué to Admiral Ray Spruance, quoted in Samuel Eliot Morison, History of the United States Naval Operation in World War II (Boston: Little, Brown, 1950), 4:84.

2

Haig R. Nalbantian et al., Play to Your Strengths: ManagingYour Internal Labor Markets for Lasting Competitive Advantage (New York: McGraw-Hill, 2004), 17–29.

Chapter 2

1

Douglas McGregor, The Human Side of Management: 25th Anniversary Edition (New York: McGraw Hill/Irwin, 1985).

2

David A. Garvin and Norman Klein, “A Note on High-Commitment Work Systems,” Case 9-693080 (Boston: Harvard Business School, 1993), 2.

3

Linda Hill, Becoming a Manager (Boston: Harvard Business School Press, 1992), 72.

4

Brian J. Hall, “Incentive Strategy Within ...