References & Resources
Books
Barksdale, Susan, and Teri Lund. Rapid Needs Analysis. Alexandria, VA: ASTD Press, 2001.
Fagerhaug, Tom, and Bjorn Andersen. Root Cause Analysis: Simplified Tools and Techniques. Milwaukee, WI: ASQ Press, 1999.
Gilbert, Thomas F. Human Competence: Engineering Worthy Performance. New York: McGraw-Hill, 1978.
LaBonte, Thomas J. Building a New Performance Vision. Alexandria, VA: ASTD Press, 2001.
Latino, Robert J. Root Cause Analysis: Improving Performance for Bottom-Line Results. 2nd edition. Boca Raton, FL: CRC Press, 2002.
Mager, Robert F. Analyzing Performance Problems. 3rd edition. Atlanta: Center for Effective Performance, 1997.
———. Making Instruction Work. 2nd edition. Atlanta: Center for Effective Performance, ...
Get Performance Gap Analysis now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
