Book description
Tips, techniques, and trends on harnessing dashboard technology to optimize business performance
In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance–management initiatives with dashboard technology.
Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards.
Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management
Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators
Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques
This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.
Table of contents
- Title Page
- Copyright Page
- Dedication
- Foreword
- Preface to the Second Edition
- Preface to the First Edition
-
PART I - The Landscape for Performance Dashboards
- CHAPTER 1 - What Are Performance Dashboards?
- CHAPTER 2 - The Context for Performance Dashboards
-
CHAPTER 3 - Assessing Your Organizational Readiness
- A Clearly Defined Strategy
- Strong, Committed Sponsorship
- A Clear and Urgent Need
- Support of Mid-level Managers
- Appropriate Scale and Scope
- A Strong Team and Available Resources
- A Culture of Measurement
- Alignment between Business and Information Technology
- Trustworthy and Available Data
- A Solid Technical Infrastructure
- Summary
- CHAPTER 4 - Assessing Your Technical Readiness
- CHAPTER 5 - How to Align Business and IT
- PART II - Performance Dashboards in Action
-
PART III - Critical Success Factors: Tips from the Trenches
- CHAPTER 10 - How to Launch, Manage, and Sustain the Project
- CHAPTER 11 - How to Create Effective Performance Metrics
- CHAPTER 12 - How to Design Effective Dashboard Displays
- CHAPTER 13 - How to Architect a Performance Dashboard
- CHAPTER 14 - How to Deploy and Integrate Dashboards
- CHAPTER 15 - How to Ensure Adoption and Drive Positive Change
- Index
Product information
- Title: Performance Dashboards: Measuring, Monitoring, and Managing Your Business, 2nd Edition
- Author(s):
- Release date: November 2010
- Publisher(s): Wiley
- ISBN: 9780470589830
You might also like
book
Business Analytics for Managers: Taking Business Intelligence beyond Reporting
"While business analytics sounds like a complex subject, this book provides a clear and non-intimidating overview …
book
Master Data Management
The key to a successful MDM initiative isn’t technology or methods, it’s people: the stakeholders in …
book
Supply Chain Costing and Performance Management, 2nd Edition
A “how-to” guide for supply chain professionals who need accurate cost information for end-to-end processes With …
book
Business Intelligence, 2nd Edition
Business Intelligence: The Savvy Managers Guide, Second Edition, discusses the objectives and practices for designing and …