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Performance Consulting, 3rd Edition by Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips

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5

Identify Strategic Opportunities Proactively

The people who get on in this world are the people who get up and look for the circumstances they want and if they can’t find them, make them.

—George Bernard Shaw

Bill is a performance consultant who believes in the “make circumstances happen” approach. He works in a large nonprofit organization with facilities throughout North America. One day while at an open house, he was talking with the community executive who asked him to brief four new board of director members regarding their board responsibilities. Bill had briefed new board members in the past and acknowledged he would be pleased to do this. He was aware of the board’s changing role, partly due to disappointing business results, and asked ...

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