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Performance Consulting, 3rd Edition by Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips

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4

Identify Strategic Opportunities Reactively

If a problem can’t be solved within the frame it was conceived, the solution lies in reframing the problem.

—Brian McGreevy

We are moving to a team-based sales approach. I’d like to discuss the compensation plan we’ll need to support this approach.

We are experiencing an increase in preventable accidents and incidents. Safety is a primary goal for our manufacturing organization. What kind of safety training can we offer our operators and supervisors?

How often are you contacted by a client who has requests such as these? Each request is presented with a solution in mind; the client seeks your help to design and/or implement the already determined solution. In essence, the client expects you to work ...

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