HOW WE THINK—SYSTEM, SYSTEMATIC, SYSTEMIC
Just as architects view the total project as a system as they plan and design, we in HPT see the organization as a system, thus differentiating ourselves from other disciplines with our system viewpoint.
HPT professionals consider that every organization is, by definition, a system, and that all components of that system are related. Therefore, when performance improvement is needed in one component we consider all of them in our investigation. Any place we touch in the organization will affect other areas because the organization is a system. This is often referred to as thinking systemically. The System Model in Figure 1.3
is representative of this basic HPT principle. Many performance ...