Are you currently managing a training department, organization development team, or other performance improvement-focused group? Or do you aspire to head such a group? If your answer is yes, then we have a modest proposal for you. Someone has to manage the performance improvement efforts in an organization, so why not use what you’ve learned from this book to construct a performance improvement department to lead the effort?
Performance Improvement Department
We’ve seen any number of organizations in which several different groups are focused on performance improvement, each with its special technology, working hard to make a difference. Think of human resources, learning and development, information technology, business process ...