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Performance and Fault Management

Book Description

A comprehensive guide for designing and implementing effective strategies for network performance and management

  • Design and implement performance and fault monitoring that will measure and report the effectiveness of your Cisco network

  • Generate reports and alerts that provide network information and status

  • Learn to navigate Cisco's documentation and MIBs to determine which elements of a specific technology you should manage

  • Study the key aspects of systems and VLAN management of Cisco devices

  • Discover best practices and related configurations for implementing network management on Cisco routers and switches

  • Performance and Fault Management is a comprehensive guide to designing and implementing effective strategies for monitoring performance levels and correctng problems in Cisco networks. It provides an overview of router and LAN switch operations to help you understand how to manage such devices, as well as guidance on the essential MIBs, traps, syslog messages, and show commands for managing Cisco routers and switches.

    Written by a team of network management experts, this book details how to implement the practice of network management through documentation, process reviews, and network baselining. It explains various management commands, data, protocols, and resources in Cisco routers and switches. With this book, you will discover how to achieve optimum performance and fault management results on your Cisco network.

    Table of Contents

    1. Copyright
    2. About the Authors
    3. Acknowledgments
    4. Personal Acknowledgments
    5. Preface
    6. Foundations, Approaches, and Tools
      1. Conducting a Network Audit
        1. The Importance of Network Audits
        2. The Importance of Documentation
        3. Conduct a Physical Inventory Audit
        4. Conducting a Connectivity Audit
        5. Who Is Responsible for the Devices?
        6. Process Analysis
        7. Summary
        8. References
      2. Policy-Based Network Management
        1. An Overview of Policy-based Management
        2. Defining Network Policies
        3. Network Baselining
        4. Using Service Level Agreements
        5. Using Policy-Based Management: An Example
        6. Summary
        7. References
      3. Developing the Network Knowledge Base
        1. Why Develop a Knowledge Base?
        2. Defining the Knowledge Base Structure
        3. Understanding Data Sources
        4. Keeping the Knowledge Base Current
        5. Summary
      4. Performance Measurement and Reporting
        1. What Is Performance Management?
        2. Performance Data Reporting
        3. Measuring Network Performance
        4. Summary
        5. References
      5. Configuring Events
        1. Understanding Event Types
        2. Controlling Event Generation
        3. Determining When You Want Events to Be Triggered
        4. Using Built-in Events
        5. Configuring Events
        6. Summary
        7. References
      6. Event and Fault Management
        1. Event Overview
        2. Event Processing to Determine Faults
        3. Fault Delivery, Notification, Reporting, and Repair
        4. Summary
      7. Understanding and Using Basic Network Statistics
        1. The Need to Understand Network Statistics
        2. Basic Statistical Measures and Applications
        3. Application of the Statistical Methods
        4. Summary
        5. References
      8. Understanding Network Management Protocols
        1. Ping
        2. Traceroute
        3. Terminal Emulators
        4. Simple Network Management Protocol
        5. Syslog
        6. Cisco Discovery Protocol
        7. Name Service
        8. Summary
        9. References
      9. Selecting the Tools
        1. NMS Frameworks
        2. Knowledge Base Tools
        3. Performance Measurement and Reporting Tools
        4. Event and Fault Management Tools
        5. Policy Management Tools
        6. Summary
        7. References
    7. Managing Devices and Technologies
      1. Managing Hardware and Environmental Characteristics
        1. Hardware Characteristics of Routers
        2. Hardware Characteristics of Catalyst LAN Switches
        3. Environmental Characteristics
        4. Performance Management Data for Router Hardware
        5. Performance Management Data for Switches
        6. Error/Fault Data for Router Hardware
        7. Error/Fault Data for Switch Hardware
        8. Error/Fault Data for Router Environmental Characteristics
        9. Error/Fault Data for Switch Environmental Characteristics
        10. Summary
        11. References
      2. Monitoring Network Systems—Processes and Resources
        1. Overview of Processor Characteristics
        2. Performance Data for Router Processors
        3. Correlating Different Router Performance Variables
        4. Performance Data for Switch Processors
        5. Error/Fault Data for Router Processors
        6. Error/Fault Data for Switch Processors
        7. Summary
        8. References
      3. Monitoring System Interfaces
        1. Overview of System Interfaces
        2. Performance Monitoring for System Interfaces
        3. Error/Fault Monitoring
        4. Summary
        5. References
      4. Monitoring Ethernet Interfaces
        1. Ethernet Overview
        2. Performance Data
        3. CLI Commands for Ethernet Traffic
        4. Error/Fault Detection
        5. Summary
        6. References
      5. ATM Performance and Fault Management
        1. Overview of ATM
        2. Performance Management
        3. Fault Management for ATM Interfaces
        4. Summary
        5. References
      6. Monitoring VLANs
        1. Overview of VLAN Characteristics
        2. Performance Management Data for VLANs
        3. Error/Fault Data for VLANs
        4. Summary
        5. References
      7. Managing WAN Technologies—Frame Relay
        1. Overview of Frame Relay
        2. Identifying Frame Relay Interfaces
        3. Performance Data for Frame Relay
        4. Error/Fault Data for Frame Relay
        5. Summary
        6. References
      8. Monitoring WAN Technologies—ISDN and Dial
        1. Overview of Dial Networking
        2. Performance Data for ISDN and Dial
        3. Correlating Variables and Performance Issues
        4. Error/Fault Data for Dial and ISDN
        5. Summary
        6. References
    8. Optimal Management
      1. Best Practices for Device Configuration
        1. Setting Up Telnet Access Characteristics
        2. Setting Up a Loopback Interface
        3. Setting Up NTP
        4. Setting Up SNMP
        5. Setting Up Logging
        6. Setting Up RMON
        7. Setting Up CDP
        8. Setting Up SPAN on a Switch
        9. Summary
        10. References
      2. Frequently Asked Questions
        1. Conventions
        2. General Network Management
        3. System-Related Questions
        4. General Interface Management
        5. VLAN/Spanning Tree
        6. Frame Relay
        7. ATM, ISDN, and Dial
        8. Summary
    9. Appendixes
      1. CCO, MIBs, Traps, and Your NMS
        1. Cisco MIB Evolution
        2. Cisco MIB Structure
        3. How to Navigate MIBs on Cisco's Web Site
        4. Researching Support for New Devices and Versions of Code
        5. Compiling MIBs
      2. ATM Accounting Files
    10. Index