Preface

Employee performance is a constant concern in groups, teams, companies, and organizations of all kinds. We monitor it, review it, assess it, and strategize around it, always seeking the best we can get out of ourselves and those around us. In these times, when we want (or are forced) to do more with less, managers and everyone in the organization are striving to be more productive, create better results, and get recognition for what we have done. To get more from employees, we offer rewards and incentives, encouragement, motivation—and even punishment when goals are not met or performance slacks off.

Coaching is a relatively new method for achieving professional development. In the business world, coaching has become popular over the ...

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