Resources

Meryl Runion provides a free newsletter, free webinars, and numerous articles on her website at www.speakstrong.com. She also responds directly to individual questions. She is available for in-house and Web-based communication training and facilitation. You can download her “Top Ten PowerPhrases for Admins” at www.speakstrong.com/admins.

IAAP offers newsletters and magazines such as OfficePro written just for you, your own certifications such as the Certified Administrative Professional (CAP), books, conferences, workshops, and desktop learning. Go to www.iaap-hq.org for information.

OfficeTeam offers complimentary guides, articles, and other materials to help administrative professionals develop their skills and excel in the workplace. ...

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