Preface

Buyer’s remorse—consumers have it, and new employees have it. Have you ever started a new job and thought, “What did I get myself into?” or “Do they really want me here?” or “Did anyone know that today is my first day?” Unfortunately, many new employees are asking these questions and having these thoughts. The organizations that they have just joined did not take the time to prepare and “onboard” them properly. Statistics still report up to a 40 percent failure rate of new leaders and that the highest employee turnover rates occur within the first three years on the job.

Landing a new job or hiring a new employee is one of the few events in the workplace that give us a clean slate—a chance to start at the beginning and build. Unfortunately, ...

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