CHAPTER 9Perfect Phrases for Collecting Onboarding Feedback

Onboarding feedback as part of a structured onboarding process is different from performance feedback. It allows the new employee to see specifically how he is or isn’t integrating into the culture of the organization. Onboarding feedback is not only about the deliverables of the job and the metrics that are typically used in performance management. This doesn’t mean, however, that the feedback is not data oriented. Surveys and conversations that occur between days 45 and 60 can collect hard evidence of how a new employee is transitioning and integrating into the job.

Sometimes we get push-back from organizations that say 45 to 60 days is too soon to collect onboarding feedback. Our ...

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