CHAPTER 4Week 1: Perfect Phrases for Getting Off to a Great Start

Another common onboarding mistake that organizations make is not to be purposeful about the first week for a new employee. It is important to think about the details of what it means to be new in your organization. Remember the new hire doesn’t know the routine, where things are located, and what the current priorities are. Make sure to include the simple and obvious so that nothing is forgotten or taken for granted. New employees may ask questions, but there are many things they don’t even know to ask. Be proactive and anticipate their questions and needs. What impression do you want to make on day one? What experience do you want the new hire to have? Use these Perfect Phrases ...

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