CHAPTER 3Perfect Phrases for the Prestart Phase of Onboarding

Think back to the last time that you accepted a new job—either internally or moving to a new company. How did you feel about the job, your new manager, and the company? Research has shown that new employees are highly engaged and feel very positive about all three. That level of engagement is tough to beat. However, organizations and hiring managers have much more influence than they typically use after an offer has been accepted. So much energy has been put into the recruitment process that once it is completed, the hiring manager and HR partner usually move very quickly to the “productivity cycle.” They want that new hire to “hit the ground running.” The manager thinks, “We hired ...

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