CHAPTER 1The Difference Between Orientation and Onboarding and Why Organizations Can’t Afford Not to Onboard

Since the mid-90s, onboarding has been “on the radar” of most HR managers inside larger organizations. Michael Watkins, with his book The First 90 Days, made onboarding a relevant business topic, and many organizations followed his lead to create onboarding experiences for their new hires. Unfortunately, however, these experiences varied greatly and had mixed results. Some organizations defined onboarding similarly to orientation, while others left it to the new hires themselves and provided little or no organizational support.

Onboarding plays an important role as a key program that should exist between the recruitment and selection process ...

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