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Perfect Phrases for Performance Reviews 2/E by Douglas Max

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The Most Important Preface You Will Ever Read

When McGraw-Hill approached us to do a second edition of this book, we had mixed feelings. The first edition was a commercial success, even having landed on the BusinessWeek bestseller list. On the other hand, we were truly perplexed. How could we make this book more useful to managers, supervisors, and HR personnel? After all, there is only so much you can do with short phrases describing employee performance.

To do “more of the same” seemed pointless and to a writer, it’s not only frustrating, but it’s pretty dull stuff.

We also had some concerns that books of phrases and their misuse was inconsistent with our approach to performance management as a cooperative process that is conducted during the ...

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