Chapter 11Perfect Perks and Rewards
“Nine-tenths of wisdom is appreciation.”
—Dale Dauten
Our emphasis throughout this book has been on motivating with a positive attitude and clear communications, from sharing expectations, satisfaction, and recommendations to listening. Chapter 10 addressed tangible motivators and programs that show employees you care about their health, well-being, families, and futures. Chapter 11 goes to the next level. What more can you do to encourage and reward excellence? How can you spur, excite, and entice your employees to reach even higher?
Denise Rounds, owner of Bellezza salons at Caesar’s and Bally’s Park Place casino/hotels in Atlantic City, has developed a dedicated corps of full- and part-time workers. “I run ...
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