Chapter 3Put Your Best Foot Forward: Perfect Phrases to Establish Your New Role

When I was in school, the new kids were usually either instantly popular or instantly unpopular. The tone they set the very first day stayed with them. The same is often true for new managers. That’s why it’s important to start by consciously creating the right momentum.

Whether we find ourselves supervising former peers, managing employees who wanted our position, or supervising a team that is used to slacking, we can expect to be tested. Some employees try to take advantage of our status as a new manager, and others may wait for us to fail. As a new manager, use Perfect Phrases to proactively address issues before they manifest. See which phrases help you start ...

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