Perfect Phrases for Managers and Supervisors, Second Edition, 2nd Edition

Chapter 1The New Workforce Demographics Require New Dynamics of Communication

This is not “your father’s Perfect Phrases book.” That’s because we don’t work in our father’s work environment. Many factors are changing the way we relate, influence, and succeed. These factors change the nature of power. What got us to the top in the past will hold us back in the future. The old model of management communication— top-down, controlled messages, paying lip service to employees while imposing force—doesn’t work in this new world. We need new models and new phrasing for our new workplace demographics.

A Woman’s Nation

Since 2008, women have officially outnumbered men in supervisory positions, and since October of 2009, they have taken predominance in ...