1. Somewhere Today, a Project Is Failing

Since the days when computers first came into common use, there must have been tens of thousands of accounts receivable programs written. There are probably a dozen or more accounts receivable projects underway as you read these words. And somewhere today, one of them is failing.

Imagine that! A project requiring no real technical innovation is going down the tubes. Accounts receivable is a wheel that’s been reinvented so often that many veteran developers could stumble through such projects with their eyes closed. Yet these efforts sometimes still manage to fail. Suppose that at the end of one of these debacles, you were called upon to perform an autopsy. (It would never happen, of course; there is an ...

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