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CHAPTER
13
Upgrade Tips and Techniques
image ince you are reading this book, you or someone you know has probably been through an enterprise software implementation. It is no secret that software implementations are difficult. You don’t have to look far to find tombstones in the software implementation graveyard!
Upgrades are difficult as well. In a sense, an upgrade is a microreimplementation. Upgrades provide an organization the opportunity to change the way they do business or make another pass at aligning software with internal business processes. ...

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