To my father, my favorite librarian, wish this book could have made it to your shelf; to my mother, with heartfelt gratitude. To my wife Angela, and to our “three little birds each by my doorstep,“ Hala, Leila, and Zayd, thank you for your love and patience.

— Hazim

To my wife, Silvija, for all her patience and understanding along the way

— Bil

To Sofía, Luca, and Verónica, with all my <3! /smiles and waves/

— Carlos

Get People, Processes, Services, and Things now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.