The Forgotten Phase
Whether you use a four- or five-phase project management model, the last phase is always closeout, the phase that most project teams forget.
After the final deliverable is delivered to the customer, most project teams think that they’re done—that the project is over. But they’re wrong. They still need to complete the last phase of the project management process—closeout.
Very few project teams take the time to complete closeout, thus condemning themselves to making the same mistakes over and over, because it’s during closeout that we capture our lessons learned and transmit what we have learned to others.
The closeout phase can be broken down into three broad ...
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