Dealing with Dissent: The Story of Henry

Bud Baker

PM Network 17 (March 2000)

Henry is a good man. He’s uncommonly bright and never fails to give 110 percent effort. He has a strong technical background and is committed to the success of his project. Henry is an ethical man with a well-developed sense of right and wrong.

A perfect team member, right? You’d like a dozen Henry-clones for your own project? Well, read on.

Henry’s team was tackling a construction project. The goal of the project was clear, but the means to that end were not. Henry’s approach offered substantial labor savings, but entailed high risk. The rest of the team advocated a labor-intensive, low-technology, lower-risk proposal.

The project manager heard both arguments and ...

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