People in Projects

Why Measure Competencies?

Measuring competencies answers the following questions and more: What is the project manager’s impact on the people of the organization? Did someone quit because of poor management and direction? Not being respected or feeling out of the loop, underused, or undervalued? Indeed, measuring a competency such as interpersonal and communication skills could prevent problems that result in people walking away from the project. Certainly, a deficit in a competency such as personal values might antagonize certain groups whose support is needed for future projects. And poor marks in the competency of customer focus could discourage stakeholders from all areas. When competencies are weak, therefore, the quality of any project ...