The Interview

The customary vehicle for discussing appraisal data with individuals is the appraisal interview. Such interviews are understandably delicate since the agenda highlights perceived shortcomings and inadequacies, as well as strengths, between people with whom good working relationships are expected to be maintained in the future. Consequently, the success of any appraisal system depends on the skills of the appraisal interviewers. While no prescriptive set of rules can be given for such interviews because of the complex human interactions involved, some basic guidelines can be suggested.

First, apparent deficiencies in the core skills should not be the subject of discussion since the employee is unable to modify them. The focus should ...

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