The Appraisal Process
A key feature of an appraisal system is to separate personal from organizational determinants of job performance. Our natural tendency for dealing with ineffectiveness is to emphasize the individuals’ inadequacies while ignoring the organization’s contribution to providing conditions to make effective performance possible. But there are subtle, crucial distinctions that must be drawn between individual determinants and the organizational determinants of job performance.
Individual differences in the workplace fall into three categories: core characteristics, skills, and motivation. In seeking to understand the reasons for an individual’s level of performance, all three are important. However, in terms of the practical objective ...
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