Recognizing Bias
This is the easy part. Simply look for stubborn, unsubstantiated, and vocabulary differences—the SUV symptoms.
The first indication that biases exist is when otherwise rational people turn obstinate. If one person stubbornly holds to an opinion in the face of facts, or two people line up on either side of any disagreement, someone is probably carrying baggage. If the disagreement becomes a standoff and both sides dig in for a pitched battle, you’re looking at full suitcases and maybe a few carry-on bags.
The second sign of biases emerging on your team are trigger words indicating unsubstantiated beliefs. Listen carefully for these, because with homogenous teams the bias may be shared and may not lead to any conflict. If team ...
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