People in Projects

Know What Makes Them Tick and When

Each of the three parties involved in this balancing act has different desires, or hot buttons, during the term of the project. Knowing these desires and acting accordingly can greatly enhance the chances of keeping everyone happy (or at least avoid everyone being unhappy at the same time). The members of the project team usually want challenging assignments, respect for the skills that they bring to the table, and inclusion in decisions that affect their lives. The client or internal customer may be primarily concerned with meeting a given schedule at a given price (not necessarily in that order). If our employer is a consulting company, it usually is seeking a long-term relationship and increased billable ...