Enhancing Supplier Relationships

Todd K. Walles, PMP

PM Network 60 (October 1998)

The days of being everything to each customer are fading. Companies cannot afford to maintain noncore services that drive up overhead costs. The shift to removing noncore services is noteworthy, because companies are relying more on external suppliers. To outsource, partner, and team have become fashionable trends. This means that suppliers are now strategic resources, not merely providers of products or services. Companies often solicit participation from suppliers during the business-development phase in order to properly plan and implement projects. As one project is successfully completed, many companies and their suppliers begin collaborating on the next ...

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