People in Projects

Change Happens

Even in the best of scope management processes, change is inevitable. The reasons for change may be because we failed to ask the right people the right questions at the right time; the problem being solved or our understanding of the problem being solved changed; the users or customers changed their minds or their perceptions; the external environment changed; or we failed to create a process to help manage change.

While the potential for change in even a well-managed process can be discouraging, the point is to simply “get over it” and move on with a process for managing change. This process engages the customer in helping control change or supporting the necessary change with an increased budget or an officially changed project ...