Setting Expectations: Initiating the Project Manager/Client Relationship
David E. VanEpps, PMP
PM Network 101 (September 2000)
I used to believe that project management was about plans, schedules, budgets, contracts, and the like. Freshly equipped with project management training and a working knowledge of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), I was ready to tackle the world. Over my next several years of managing numerous software projects, I learned about the other side of project management.
True project management comes from the heart. It is a passion to do the right things and to do things right. It’s a deep-seated inspiration to lead teams to deliver superior products while exceeding customer expectations. ...
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